policies

SHIPPING
Orders usually ship within 7 business days. Once shipped you will receive a confirmation email with tracking number.  If an order is lost or stolen please contact the shipping provider directly with the shipping information. We are not responsible for lost or stolen packages.


RETURNS AND EXCHANGES
All sales are final. No refunds or exchanges. If damaged on arrival, please contact info@sarahkoik.com within 1 week of receiving, and include a photo of the damaged item. Sadly since most pieces are one of a kind, replacements are not always possible, but refunds can be made.  

 

USE & CARE

All ceramic pieces are microwave and dishwasher safe. Due to the shapes and details of each piece, hand washing is recommended.

Every object is made by hand by Sarah Koik and will vary slightly in shape and color.


PRIVACY PROTECTED
We will not sell, share, or malign any of the information you provide.

 

All art, images, and designs are copyrighted © Sarah Koik 2019